se996 Terms & Conditions

1. Definitions

For the purposes of these Terms and Conditions, the following definitions apply:

• "se996," "we," "us," or "our" refers to the se996 online betting platform, its operators, and authorized representatives.
• "User," "you," or "your" refers to any individual who accesses, registers with, or uses the se996 platform.
• "Account" refers to the registered user account created on the se996 platform for accessing betting and gaming services.
• "Service" or "Services" refers to all betting, gaming, and related functionalities provided through the se996 platform, including but not limited to sports betting, live casino games, slot machines, and other gambling entertainment.
• "Indonesian Banks" refers to Bank Central Asia (BCA), Bank Rakyat Indonesia (BRI), Bank Negara Indonesia (BNI), Bank Mandiri, CIMB Niaga, OCBC NISP, and other Indonesian financial institutions supported by se996 for deposits and withdrawals.
• "Stake" refers to the amount of money wagered on a bet or game.
• "Bonus" refers to promotional offers, free bets, cashback, or other incentives provided by se996 to users.

2. Acceptance of Terms

By accessing, registering an account with, or using the se996 platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Responsible Gaming Policy. If you do not agree with any part of these terms, you must immediately cease using our Services.

These Terms and Conditions constitute a legally binding agreement between you and se996. We reserve the right to modify, update, or replace these terms at any time without prior notice. Continued use of the platform following any changes constitutes acceptance of those changes. It is your responsibility to review these terms periodically.

Any bets placed, games played, or transactions conducted on the se996 platform are subject to these Terms and Conditions as they exist at the time of the transaction. In the event of a dispute, the English-language version of these terms shall prevail.

3. Eligibility Requirements

To use the se996 platform and Services, you must meet all of the following eligibility requirements:

• Age Requirement: You must be at least 21 years of age. se996 strictly prohibits underage gambling. We reserve the right to request identity verification documents (KTP Nasional) at any time to confirm your age and identity.
• Residency: You must be a resident of Indonesia or located within Indonesian territory at the time of registration and use. Our Services are designed exclusively for the Indonesian market and comply with applicable regulations governing online gambling within this jurisdiction.
• Legal Capacity: You must have the legal capacity to enter into a binding contract and are not prohibited by any applicable law from participating in online gambling activities.
• Single Account: You are permitted to maintain only one active account per person. Multiple accounts, duplicate registrations, or attempts to circumvent this restriction will result in immediate account suspension and forfeiture of balances.
• Personal Use Only: Your account is for personal use only. Commercial use, professional gambling operations, or using the platform on behalf of third parties is strictly prohibited.

By registering an account, you warrant and represent that all information provided is accurate, complete, and current. You agree to notify se996 immediately of any changes to your personal information, including changes to your contact details, residential address, or banking information.

4. Account Registration and Security

4.1 Registration Process

To access se996 Services, you must complete the registration process by providing accurate personal information including your full legal name (as it appears on your KTP), date of birth, email address, phone number, and residential address. You will create a unique username and secure password for your account.

During registration, you may be asked to select your preferred currency (Indonesian Rupiah / IDR) and agree to receive promotional communications. You may opt out of marketing emails at any time through your account settings.

4.2 Account Verification (KYC)

se996 operates a mandatory Know Your Customer (KYC) verification process to comply with anti-money laundering (AML) regulations and protect both users and the platform. Before your first withdrawal, you must submit the following documents:

• Valid Indonesian National Identity Card (KTP Nasional) showing your full name, date of birth, and photo
• Proof of residential address dated within the last 3 months (utility bill, bank statement, or government correspondence)
• Selfie photograph holding your KTP next to your face for identity confirmation

KYC documents are reviewed manually by our security team within 1-24 hours of submission during business days. You will be notified via email once verification is complete. Withdrawals are restricted until KYC is successfully completed.

4.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials (username and password). You must not share your login information with any third party. Any activity conducted through your account will be deemed to have been authorized by you.

If you suspect unauthorized access to your account, you must notify se996 customer support immediately. We recommend using a strong, unique password and enabling two-factor authentication (if available) to enhance account security.

se996 employs industry-standard security measures including SSL encryption and secure payment gateways to protect your account information. However, you acknowledge that no internet-based system is completely secure, and you use the Services at your own risk.

5. Deposits and Withdrawals

5.1 Deposits

se996 supports deposits via Indonesian bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallets (OVO, DANA, GoPay). Minimum deposit amounts vary by payment method but generally range from Rp 20,000 to Rp 50,000. Maximum deposit limits are detailed in your account dashboard and vary by VIP tier.

Deposits via Indonesian banks typically process within 5-15 minutes during banking hours (Monday-Friday, 8:00-16:00 WIB). E-wallet deposits process instantly. Deposits made outside banking hours or on weekends may experience delays of up to 24 hours. All deposits are free of charge from se996's side, though your bank or payment provider may impose transaction fees.

You warrant that all funds deposited into your se996 account are from legitimate sources and belong to you personally. Deposits from third-party accounts, joint accounts (unless you are a named account holder), or accounts in another person's name will be rejected and returned.

5.2 Withdrawals

Withdrawals can be requested once your account is fully verified (KYC completed). Withdrawals are processed to the same payment method and account used for deposits, in accordance with anti-money laundering regulations. You may only withdraw to an Indonesian bank account or e-wallet registered in your name.

Minimum withdrawal amounts vary by payment method but generally range from Rp 50,000 to Rp 100,000. Maximum withdrawal limits vary by VIP tier. Bronze members may withdraw up to Rp 50,000,000 per transaction; Silver and Gold VIP members enjoy higher limits.

Withdrawal processing times vary by verification status and VIP tier:

• Bronze Members: 1-24 hours
• Silver VIP: 30 minutes - 3 hours
• Gold VIP: 15-60 minutes

All withdrawal times are counted from the moment se996's finance team approves the request, not from the initial request submission. Withdrawals are subject to security reviews, especially for large amounts or accounts with limited transaction history.

5.3 Withdrawal Restrictions

Withdrawals may be delayed, suspended, or declined in the following circumstances:

• KYC verification is incomplete or documents are under review
• Active bonus wagering requirements have not been met
• Suspicious betting patterns or potential fraud detected
• Account is subject to investigation for terms violations
• Payment method details do not match registered account information

se996 reserves the right to request additional documentation before processing large withdrawals or withdrawals to new bank accounts.

6. Bonuses and Promotions

se996 offers various bonuses and promotions including welcome bonuses, deposit match bonuses, cashback offers, and loyalty rewards. All bonuses are subject to specific terms and conditions, which are displayed on the promotional page and must be read before claiming any offer.

6.1 Wagering Requirements

All bonuses carry wagering requirements, which specify the number of times you must play through the bonus amount (and sometimes the deposit amount) before associated winnings can be withdrawn. Wagering requirements are expressed as multiples (e.g., 30x, 25x, 20x).

For example, a Rp 500,000 bonus with 30x wagering requires Rp 15,000,000 (500,000 × 30) in total bets before withdrawal. Different game types contribute differently to wagering requirements: slots typically contribute 100%, while table games may contribute 10-20%. Specific contribution rates are detailed in each bonus's terms.

6.2 Bonus Restrictions

Bonuses are subject to the following restrictions:

• Only one active bonus per account at any time unless otherwise stated
• Bonuses must be used within the validity period (typically 7-30 days) or they expire
• Maximum bet limits apply while wagering a bonus (typically Rp 50,000 per spin/bet)
• Certain games may be excluded from bonus play or contribute 0% to wagering
• Bonuses are forfeited if you request a withdrawal before completing wagering requirements

6.3 Bonus Abuse

se996 reserves the right to void bonuses, cancel associated winnings, and close accounts in cases of bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus repeatedly, placing opposing bets to clear wagering requirements with minimal risk, using irregular betting patterns to exploit bonus mechanics, or any other activity deemed contrary to the spirit of the promotion.

7. Betting Rules and Game Play

7.1 Sports Betting

All sports bets are final once placed and cannot be canceled, modified, or reversed. In the event of a match postponement, cancellation, or abandonment, bets will typically be voided and stakes returned, unless the match is rescheduled and played within 48 hours.

se996 offers pre-match betting and live in-play betting on football, basketball, badminton, volleyball, MotoGP, and other sports. Live betting odds update in real-time based on match action. Bets placed on incorrect odds due to technical errors may be voided at se996's discretion.

For football betting, including bandar bola (football bookmaker) markets, mix parlay (accumulator) bets, and Asian Handicap betting, all results are determined by official competition results. Bets are settled based on the full-time result (90 minutes plus injury time) unless otherwise specified. Extra time and penalty shootouts do not count unless explicitly stated.

7.2 Casino and Slot Games

All casino games and slots operate using certified Random Number Generators (RNG) audited by independent testing laboratories. Game outcomes are completely random and cannot be predicted or influenced. Return to Player (RTP) percentages are displayed in each game's information panel.

Disconnections during game play are handled according to individual game rules. For most slots, interrupted game rounds will be completed automatically using your last selected bet settings, and results will be visible in your game history when you reconnect.

7.3 Disputes and Errors

In the event of a dispute regarding bet settlement or game outcome, se996's decision is final. We will review all available evidence including server logs, game records, and video footage where applicable. Disputes must be raised within 7 days of the alleged error.

If se996 discovers an obvious error in odds, betting lines, or game payouts, we reserve the right to void the affected bets and correct your account balance accordingly, even after settlement.

8. Prohibited Activities

Users are strictly prohibited from engaging in the following activities:

• Fraud and Abuse: Using stolen credit cards, engaging in money laundering, creating multiple accounts, colluding with other players, or using automated betting software (bots).
• Account Sharing: Allowing another person to access or use your account, or accessing another user's account with or without permission.
• Chargebacks: Requesting chargebacks from your bank or payment provider after funds have been credited to your se996 account. Chargeback abuse may result in permanent account closure and legal action.
• Exploitation: Exploiting software bugs, errors in odds, or technical glitches for personal gain.
• Illegal Activities: Using se996 Services for any purpose that violates Indonesian law or international regulations.

Violation of these prohibitions may result in immediate account suspension, forfeiture of balances, and referral to law enforcement authorities where appropriate.

9. Responsible Gaming

se996 is committed to promoting responsible gaming practices and preventing problem gambling. We provide tools and resources to help you maintain control over your gambling activities:

• Deposit Limits: Set daily, weekly, or monthly deposit limits through your account settings
• Session Time Limits: Receive reminders after extended playing sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from the platform (minimum 6 months for permanent exclusion)
• Reality Checks: Periodic pop-up notifications showing time spent and money wagered

If you feel your gambling is becoming a problem, please visit our Responsible Gaming page for guidance and support resources. You may also contact our support team to discuss self-exclusion options or deposit limits.

Remember: gambling should be entertainment, not a way to make money. Only bet what you can afford to lose, and never chase losses.

10. Limitation of Liability

se996 provides its Services on an "as is" and "as available" basis. We make no warranties or representations regarding the uninterrupted availability, accuracy, or reliability of the platform. To the fullest extent permitted by law, se996 disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

se996 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Services, including but not limited to:

• Loss of profits, revenue, or winnings
• Loss of data or account information
• Interruptions or delays in service availability
• Errors in odds, betting lines, or game results
• Unauthorized access to your account due to your failure to maintain password security

In no event shall se996's total liability to you exceed the amount of funds in your account balance at the time the claim arose, or Rp 10,000,000, whichever is lower.

You acknowledge that gambling inherently involves risk and that you may lose money. se996 is not responsible for gambling losses resulting from your decisions, betting strategies, or misunderstanding of game rules.

11. Account Termination and Suspension

11.1 Voluntary Closure

You may request account closure at any time by contacting customer support. Upon closure, any remaining balance will be returned to you via your registered withdrawal method after verification. Bonus funds and pending wagering requirements will be forfeited.

11.2 Suspension and Termination by se996

se996 reserves the right to suspend or terminate your account immediately and without prior notice if:

• You violate any provision of these Terms and Conditions
• You engage in fraudulent, abusive, or illegal activities
• You fail to complete KYC verification when requested
• We suspect unauthorized account access or security breaches
• Required by regulatory authorities or law enforcement

In cases of termination for terms violations, se996 reserves the right to forfeit all balances, including deposits and winnings. In cases of voluntary closure or termination without fault, your balance will be returned in full.

12. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with international online gambling regulations and, where applicable, the laws of Indonesia. Any disputes arising from your use of se996 Services shall first be addressed through our internal complaints process.

To file a complaint, contact our customer support team via email ([email protected]) or live chat with a detailed description of the issue. We will investigate and respond within 7 business days. If you remain unsatisfied with our resolution, you may escalate the matter to our senior management team.

For disputes that cannot be resolved internally, both parties agree to submit to binding arbitration under mutually agreed-upon terms. Legal action may only be pursued after exhausting all internal and arbitration remedies.

13. Contact Information

If you have any questions regarding these Terms and Conditions or need assistance with any aspect of se996 Services, please contact us through the following channels:

• Email: [email protected] (displayed as plain text, not a clickable link)
• Live Chat: Available 24/7 through the platform interface
• Customer Support Hours: 24/7, including weekends and Indonesian public holidays
• Languages Supported: English and Indonesian

For urgent matters related to account security, unauthorized transactions, or withdrawal disputes, please mark your inquiry as "urgent" and include your account username for faster processing.